Get in Touch

Got a question, spotted a bug, or just want to say hi? Our Joy Crew is here for you. Drop us a line at help@chapterjoy.com and we'll get back to you faster than you can say “once upon a time.”

Need a Hand?

If something isn't working quite right, let us know! To help our Joy Crew swoop in as quickly as possible, it helps to include:

• Your account email address
• What happened (and what you expected to happen)
• A screenshot, if you have one
• Your device and app version for technical hiccups

Just Curious?

Whether you're wondering how Chapter & Joy works, what our books cost, or which art style suits Grandma best — we'd love to hear from you. No question is too small (or too quirky).

Where to Find Us

• Email: help@chapterjoy.com
• Response time: Within 24–48 hours
• Hours: Monday–Friday, 9 AM–6 PM PST

We read every single message — real humans, no bots.